Effective Date: December 1, 2024
Breakaway IT (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website (www.breakawayit.com). This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable laws in the United States, Canada, and the European Union (GDPR).
1. Information We Collect
Information Automatically Collected | We may collect personal information that you voluntarily provide to us when the following types of personal data:
- Contact Information: Names, email addresses, phone numbers, job titles, company information (Business Name, Website, Address, etc.) and contact preferences.
- Technical Information: IP addresses and cookies.
- Other Information: Publicly available information related to your activity or interactions with our website.
- Sensitive Information: We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected | We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name or contact information) but we may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL’s, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
Information Collected from other sources | In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information included mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.
Information from Minors | We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If you become aware of any data we may have collected from children under age 18, please contact us at support@breakawayit.com.
2. How We Collect Your Data
- Forms: When you voluntarily submit your information through forms on our website.
- Cookies: Using browser cookies to track preferences and activity.
- Google Analytics: To analyze user behavior and improve website functionality.
- Other Business Sources: To enhance our ability to provide relevant information.
3. Purpose of Data Collection
We use the collected data to:
- Improve our products, services, and website experience.
- Send marketing communications where consent is provided.
- Understand website usage trends and enhance performance.
- Provide security and fraud prevention.
4. Use of Third-Party Services
We utilize third-party services like Google Analytics, which may collect and process data according to their privacy policies.
For more information on how Google Analytics processes data, visit Google’s Privacy Policy.
5. Your Rights
As a user, you have the following rights:
- Opt-Out: You can opt out of receiving marketing communications by contacting us.
- Data Deletion: Request the deletion of your personal data at any time.
- Know: You can request whether or not we are processing your personal data.
- Correct: Update inaccuracies in your personal data.
To exercise these rights, contact us at: support@breakawayIT.com.
How long do we keep your information?
We only keep your personal information as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements.)
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Security Measures
We implement industry-standard measures to safeguard your data, including:
- Data encryption.
- Secure servers and restricted access to data.
While we strive to protect your information, no system is entirely secure, and we encourage users to take their own precautions when sharing information online.
7. International Considerations
We comply with the General Data Protection Regulation (GDPR) for European visitors, ensuring:
- Data transfers outside the EU occur only with adequate safeguards.
- Consent is obtained before processing sensitive information.
8. Cookies Policy
Cookies are used to enhance your browsing experience and collect analytical data. You can disable cookies through your browser settings.
9. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: support@breakawayIT.com
Address: 2850 E. Camelback Rd, Suite 270, Phoenix, AZ, 85016
Phone: 602-877-0317
This Privacy Policy may be updated periodically and as necessary to stay compliant with relevant laws. Please review it regularly to stay informed about our practices.